Terms of sale
1. Definitions
1.1 We, us, our mean Russell Consulting
1.2 You and your mean the purchaser of goods, services, audio or video content from Russell Consulting.
1.3 This is a contract between us and you.
2. Contract
2.1 When you purchase audio or video content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.
2.2 We may terminate your license to use any purchased products if you breach this contract.
3. Payment
3.1 You may request to make payment by installments. If you and we agree that you may make payments by installments you must pay all installments on or before each due date.
3.2 The due date for each installment is 7 days after purchase and payment of the first installment, and 30 days after each previous installment.
3.3 All goods sold by us are charged in Canadian dollars. If you are located in Canada you will be charged Canadian Goods and Services Tax (GST).
4. Warranty
4.1 We will repair or replace at our discretion any goods which are physically defective for the period of 12 months after purchase. This warranty does not apply to defects that occur because of misuse or accidental damage.
5. Refunds & exchange
5.1 Voluntary refunds:
(a) If you work through the first few modules of a program are not totally happy with it, then we will refund your money. Unless stated otherwise, all programs have a 14 day money back guarantee and refund period.
A change of mind does not constitute a valid reason for cancellation and request for refund. In considering your refund we may also charge an admin fee at our discretion.
Requests for refunds must be made in writing to me within the defined refund period as listed above in section 5.1 (a), at hello@HeatherERussell.com.
(b) If you receive your money back you must delete every copy of the product that you have downloaded as well as copies you have placed on other devices or media.
5.2 You may be entitled to a refund as a result of your rights under Canadian Law. Our goods come with guarantees that cannot be excluded under the law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
5.3 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.
5.4 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.
5.5 Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than Canadian dollars, you are liable for the costs of exchange.
6. Privacy
6.1 You agree to our Privacy Policy available HERE
7. Trade marks
7.1 Trade marks used on the Website belong to their respective owners. You must not use any trade mark displayed on the Website without the express written permission of us or the third-party owner.
8. Jurisdiction
8.1 These Terms are governed by and to be construed in accordance with the laws of the province of Saskatchewan, and the Dominion of Canada. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Saskatchewan.
8.2 If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms which will continue in full force and effect.
9. Events
9.1 Cancellation policy: Tickets are non-refundable but completely transferable. If you require your ticket to be transferred to someone else, please email their full name and email address to hello@HeatherERussell.com no less than 3 working days prior to the event.
9.2 Event: Russell Consulting reserves the right to change the event at any time, this includes location. In the unlikely event that this will happen, every effort will be made to ensure an event of an equivalent standard at a reasonable distance from the original location.
9.3 Behaviour: Russell Consulting reserves the right to prohibit entry or eject any person from the Venue based on behaviour deemed inappropriate by Russell Consulting staff and/or its agents and others working under its authority.
9.4 Image Release: In registering for our events you grant permission to Russell Consulting, its agents, and others working under its authority, to take and to have full and free use of video/photographs containing your image/likeness. You understand these images may be used for promotional, news, online/multimedia, research and/or educational purposes by and for Russell Consulting. You agree that you are not entitled to remuneration, residuals, royalties or any other payment in respect of your image/likeness or its use. You release, discharge, and hold harmless, Russell Consulting and its agents from any and all claims, demands or causes of actions that you may hereafter have by reason of anything contained in the photographs or video. If you do not agree to the above image release, you must advise Russell Consulting by email as soon as possible at hello@HeatherERussell.com